
Terms & Conditions
Manaaki Whaanau Before & After School Care – Terms & Conditions (Online Version)
1. Enrolment
1.1 Enrolment is confirmed only once a completed enrolment form is submitted and approved by Manaaki Whaanau management.
1.2 All children must meet the age and school attendance requirements for the programme.
1.3 Parents or guardians must provide accurate and up-to-date information regarding the child, including health, medical, and emergency contact details.
2. Attendance
2.1 Children must be signed in and out each day by an authorised parent/guardian or caregiver.
2.2 Parents must notify the programme of absences via phone (022 429 1903) or email info@manaakiwhaanau.co.nz
2.3 Persistent unexplained absences may result in withdrawal of the child’s place.
3. Programme Operation
3.1 The programme operates during school term times only, before and after school hours as advertised.
3.2 Manaaki Whaanau reserves the right to alter operating hours or close the programme for public holidays, staff training, or unforeseen circumstances.
4. Fees and Payment
4.1 Fees are set according to the current schedule and must be paid on time.
4.2 Late payments may incur additional charges.
4.3 Fees are non-refundable for absences, except at the discretion of management in special circumstances.
5. Health and Safety
5.1 Parents must advise staff of any allergies, medical conditions, or special needs.
5.2 Manaaki Whaanau staff will take all reasonable precautions to ensure a safe environment, but cannot be held liable for accidents or injuries that occur despite these measures.
5.3 In emergencies, staff may seek medical treatment on behalf of the child if the parent/guardian cannot be reached immediately.
6. Behaviour
6.1 Children are expected to follow programme rules and show respect to staff and other children.
6.2 Manaaki Whaanau reserves the right to suspend or terminate enrolment if a child’s behaviour poses a risk to themselves or others.
7. Personal Belongings
7.1 Children are responsible for their own belongings.
7.2 Manaaki Whaanau is not responsible for lost, stolen, or damaged items.
8. Communication
8.1 Parents are encouraged to communicate regularly with staff regarding their child’s wellbeing and participation.
8.2 Important notices and updates may be communicated via email, phone, or in-person.
9. Privacy
9.1 Personal information provided by parents/guardians will be used only for programme administration and will be handled according to privacy laws.
9.2 Information will not be shared with third parties without consent, except in cases of legal or emergency requirements.
10. Changes to Terms
10.1 Manaaki Whaanau reserves the right to update these terms and conditions at any time.
10.2 Parents/guardians will be notified of any significant changes, and continued enrolment constitutes acceptance of updated terms.
11. Declaration
By enrolling my child in Manaaki Whaanau Before & After School Care, I confirm that:
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I have read and understood these Terms and Conditions.
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All information provided is accurate and complete.
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I agree to comply with the policies, procedures, and rules of Manaaki Whaanau.